'Online Social Networking (OSN) is an important method of interaction for consumers driven by the shift from mass media to social media. Harnessing this trend for marketing purposes is a relatively new phenomenon, especially in the consumer packaged goods (CPG) arena, where industry players have been slower to respond.'
This report examines the shift from mass media to social media. It explores the reasons behind the rising membership of online social networks and assesses the opportunities and challenges for marketers seeking to capitalize on the trend.
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